In charge Branch Operations

Job description
Branch Management: Oversee daily operations of the branch, ensuring smooth and efficient logistics processes and adherence to company standards.
Team Supervision: Lead and manage branch staff, including training, performance evaluation, and scheduling to optimize productivity.
Operational Efficiency: Implement and monitor operational procedures to improve efficiency, reduce costs, and enhance service quality.
Customer Service: Address and resolve customer inquiries and issues, ensuring high levels of satisfaction and maintaining strong client relationships.
Reporting and Compliance: Prepare and review branch performance reports, ensure compliance with regulatory requirements, and manage branch budgets effectively.
Role: Operations - Other
Industry Type: Courier / Logistics
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Branch Operations
Customer ServiceBranch Managementclient relationshipslogistics processesregulatory compliance